Privacy Policy

How we collect, use and protect your personal data when you browse keralam.si, join as a freelancer or company, or contact someone through the site.

Last updated 30 September 2026Operated by DeeclueDot Ventures Private LimitedSee also Terms of Use
What we collectYour listing details, and the messages you send through our forms.
Public vs privateYour profile is public. Your email and (on the free plan) your WhatsApp stay private.
We never sell dataWe share your data only with the person you contact and the tools that run the site.
Change or deleteEmail profiles@keralam.si. Changes are done within 24 hours.

01Who we are

keralam.si is operated by DeeclueDot Ventures Private Limited, a company in India ("we", "us"). We decide how the personal data collected on keralam.si is used, and we are responsible for it.

Questions about this policy or your data: support@keralam.si.

02What we collect

WhenWhat we collect
You join as a freelancerName, email, WhatsApp number, photo, city, title, main skill, price, experience, expertise, availability, about text, selected work and links (Instagram, Behance, website, LinkedIn, GitHub), and your chosen plan.
You list a companyCompany name, category, location, website, year founded, team size, description, services and markets, and the contact person's name, role, email and WhatsApp number.
You contact someone or send a briefYour name, email, company (optional), country, budget, start time and message, plus the person, company or category you contacted.
You ask about a trip or workationYour name, email, dates, group size, preferences and message.
You visit the siteBasic technical data, such as IP address, browser and device, which our hosting, font and image providers receive to deliver the pages. We don't use advertising or analytics cookies today.

Please don't send us sensitive personal data (for example health, religion or financial account details). We don't need it.

03Why we use it

  • To publish your listing after we review it.
  • To pass messages from buyers to the freelancer or company they chose, and to match briefs with suitable teams.
  • To run the plans, including the Direct WhatsApp option, and to contact you about your listing.
  • To keep the site safe, including stopping spam, fake listings and misuse.
  • To improve keralam.si, for example by counting which categories get enquiries.

We use your data on the basis of the consent you give when you tick the box on a form, and for legitimate uses allowed by law, such as preventing fraud or meeting legal duties. You can withdraw consent at any time (see Your rights).

04What is public and what is private

Public on keralam.siNever shown publicly
For freelancers: name, photo, title, city, languages, price, experience, expertise, availability, about, selected work and the links you add.
For companies: name, category, location, website, founding year, team size, description and services.
Your email address, your company contact person's details, and your WhatsApp number on the free plan.
On the Direct WhatsApp plan, the Connect button opens a WhatsApp chat with the number you gave, so that number becomes visible to anyone who uses it.

05Who we share it with

  • The freelancer or company you contact. When you send a message, we pass your name, email and message to them so they can reply to you directly.
  • Service providers who help us run the site, only for that purpose: our website host, FormSubmit (delivers form submissions by email), Google (email and fonts), Unsplash (images), and later a payment provider such as Razorpay when paid plans start.
  • Authorities, when the law requires it.

We do not sell your personal data, and we don't share it with advertisers.

06Where your data is processed

Some of our service providers store or process data outside India, for example in the United States or Europe. We use established providers and share only what they need to do their job.

07How long we keep it

  • Messages, briefs and trip requests: kept for 30 days after we forward or answer them, then deleted.
  • Join applications we don't approve: deleted within 30 days.
  • Live listings: kept while your listing is live. When you ask us to remove it, we take it off the site within 24 hours and delete your details from our records within 30 days.
  • We may keep a small record longer if the law requires it, for example payment records.

08Your rights and how to use them

Under Indian data protection law, including the Digital Personal Data Protection Act, 2023, you can:

  • Access a summary of the personal data we hold about you.
  • Correct or update your details.
  • Delete your data or remove your listing.
  • Withdraw consent for us to use your data.
  • Raise a grievance with our Grievance Officer, and then with the Data Protection Board of India if you're not satisfied.
  • Nominate someone to use these rights for you.
How changes work today. keralam.si doesn't have an account area yet, so all edits, additions and removals are done by our team. Email profiles@keralam.si from the email address on your listing, say what you'd like changed, and we'll make the change within 24 hours. A self-service dashboard is on the way.

For any other privacy request, email support@keralam.si. We may ask you to confirm your identity first.

09Grievance Officer

If you have a concern about how we handle your personal data, contact our Grievance Officer. We'll acknowledge your message within 2 working days and aim to resolve it within 30 days.

Grievance Officer
Shinoob Thoppil
DeeclueDot Ventures Private Limited
Email: support@keralam.si
Phone: +91 70008 03666

10Age limit

keralam.si is for people aged 18 and over. We don't knowingly collect data from anyone younger. If you think a minor has sent us their details, email support@keralam.si and we'll delete them.

11Cookies

keralam.si does not use cookies for tracking or advertising today. If we add analytics or advertising tools later, we'll update this policy and ask for your consent where the law requires it.

12Security

We use reasonable measures to protect your data, such as HTTPS, limited access to our inbox, and trusted service providers. No website or email system is completely secure, so please don't send anything through keralam.si that you wouldn't want shared with the person you're contacting.

13Changes to this policy

We may update this policy as keralam.si grows. We'll change the "Last updated" date above, and for important changes we'll email listed freelancers and companies.